Privacy Policy

Last updated: February 17, 2026

Overview

This Privacy Policy explains how Kollusion collects, uses, and protects your personal information when you visit our website, register for an account, purchase tickets, or engage with our events.

Information We Collect

Information You Provide

When you register, buy tickets, or contact us, we may collect your name, email address, phone number, billing details, and any details you share in messages or forms.

Event and Ticket Data

We record ticket purchases, check-ins, attendance, and related preferences to manage access, capacity, and reward programs.

Usage and Device Data

We may collect device, browser, and usage data to keep the site secure, troubleshoot issues, and improve performance. Where required, we will request consent for analytics or marketing technologies.

How We Use Your Information

  • Provide access to events, tickets, and account features.
  • Process payments and prevent fraud.
  • Send service updates, confirmations, and important notices.
  • Deliver marketing emails when you opt in.
  • Improve our products, services, and customer support.

Sharing and Disclosure

We only share personal data with trusted service providers who help us run our business, such as payment processing, email delivery, or hosting. These providers are permitted to use your information only to perform services for us. We may disclose information if required by law or to protect our rights and community.

Data Retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. When data is no longer required, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You can also opt out of marketing emails at any time using the unsubscribe link in our emails. To make a request, contact us through our website.

Cookies and Tracking

We use cookies and similar technologies to operate the site and improve your experience. For more details, see our Cookie Policy.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No system is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, reach out via our contact page.